To understand telemedicine in its broader context, telemedicine should be looked at from the 4 fundamental pillars perspective. When implementing a project, careful consideration should be paid to the 4 pillars, because if any of these pillars is missing, the results of the project may be compromised
Reliable and efficient communications
A reliable communication system must provide quality and continuity in the communication
Technological platform to manage the processes
The management of patients through telemedicine must be supported by a technological platform
Commitment and participation of all the units involved
Participation of all business units in the development and implementation of the strategy
Permanent transfer of knowledge
Transfer of knowledge through the constant training of people
The main challenges faced by healthcare
Challenge
Objectives of the PDMS
To manage the ageing of the population and increase in demand for medical care
Reduce physical assistance: 70% of the consultations could be addressed through telemedicine.
Increase the quality of life of patients
Universalization of medical care through telemedicine
Optimize the limited economic and financial resources
Processes reengineering supported by technology for the optimization of economic and financial resources
Manage duplicity in the processes and lack of a standard in the management of medical records
Implementation of digital medical records accessible from any electronic device with secured and restricted access
Reduce long waits for patients without distinction of the severity of the disease
Reduce congestion in emergency rooms. Telemedicine allows treatment from anywhere, at any time
Increase adherence to treatments. 50% of chronic patients do not adhere to treatments due to forgetfulness
Permanent communication with the patient to guarantee the follow-up of the treatment managing treatments from a preventive perspective
Have access to specialized medical consultations without the need for long trips and waiting
Reference Centers (Hub) connected via telemedicine to remote clinics and health care centers